Consumer Law

Meta Law Group, APC

Consumer Protection Law

Consumer protection laws protect consumers from fraudulent business practices, defective products, and dangerous goods and services. Under federal and state laws, consumers are offered a wide variety of protections from injury or loss.

On a basic level, consumers are provided with the following rights:

Right to Safety– Producers must make sure that a purchased product is safe for consumers when used as intended.
Right to Information– Consumers should be informed when making purchasing decisions. Thus, important information regarding a product or service should be easily accessible.
Right to Choose– Alternatives that vary in quality, service, and price should exist for any given service or product.
Right to Act– When a business or corporation violates the rights of consumers, those consumers should be able to protect their rights through both administrative or legal means

Referencing the California Consumer Privacy Act of 2018 can more thoroughly inform you of your rights.

How Can a Lawyer Protect Your Consumer Rights?

Common Consumer Rights Violations
Once a company violates any one of the above consumer rights, or fails to deliver on a promise they made to consumers, it’s time to take legal action with an attorney you can trust. Wrongdoing by retailers, manufacturers, and other companies comes in many forms such as:

Unfair Business Practices:

Companies that conceal or exclude essential product information, commit warranty fraud, collude on price-fixing, fail to disclose hidden charges or fees, or otherwise exhibit unlawful conduct that harms consumers are engaging in illegal and unfair business practices.

Deceptive Marketing:

Products that are mislabeled or advertised with false or misleading statements, or don’t work in their proposed manner have been falsely advertised. This includes operating through bait-and-switch advertising or using fine print to trick consumers.

Fraud:

When a financial transaction (including bank, credit card, and billing transactions) takes place, and consumers are misled or lied to about the returns, financial fraud has potentially occurred.

Defective and Dangerous Products:

Manufacturers, distributors, and retailers can potentially be held liable when products are either designed defectively, contain undisclosed materials or chemicals, or do not otherwise work as advertised when used as directed.

Data Privacy:

Privacy and data security class action lawsuits are an emerging field of law that becomes more important with every Equifax, Target, Yahoo, and other data breach.

Unauthorized Communications:

Spam messages, robocalls, and recordings of consumer calls made without consumer consent are violations of the 1991 Telephone Communications Protection Act.

What to Do When Your Consumer Rights Are Violated

If your consumer rights are violated, take the following steps to get the compensation you deserve:

Know your rights
File a complaint as soon as possible
Report the incident with the company and keep a written record of your communication
Contact someone higher up in the company if your complaint is ignored
Contact your local government agency
Contact a consumer rights law firm

If you or a family member are the victims of unsafe business practices, fraudulent advertising, or any other consumer rights violation, you are not alone. Nationally recognized as innovative legal minds, the consumer protection attorneys at Meta Law Group are here to help you heal and ensure that what happened to you doesn’t happen again.

If your consumer rights have been violated, the time to act is NOW. To get started with your FREE case consultation, contact Century City’s Meta Law Group today at (310) 563-7002.